Victim help · India

Treasure NFT Withdrawal Pending in India: Evidence and Reporting Steps

Reviewed 10 November 2026 · Source-reviewed · Continuously monitored
Answer first: If a Treasure NFT withdrawal is pending, do not deposit more money to unlock it. Capture the account balance, withdrawal request, wallet addresses, transaction hashes and all communications; then call India’s 1930 helpline promptly and submit the evidence at cybercrime.gov.in.
Three-step process to capture withdrawal evidence, report through 1930 and preserve case records
Practical value: this guide gives a field-level evidence list instead of promising that a platform or recovery agent can release funds.

Actions to take before accounts or messages disappear

  1. Stop all new deposits, fees and “verification” payments.
  2. Do not cancel or edit the withdrawal request unless law enforcement or the receiving institution tells you to.
  3. Record the full browser URL, date, time and account identifier.
  4. Export transaction history where possible and capture a continuous screen recording.
  5. Contact the bank, payment provider or exchange used to send funds.
  6. Call 1930 promptly and create an NCRP complaint.

Evidence checklist for a Treasure NFT complaint

EvidenceWhat to captureWhy it matters
Payment trailBank/UPI reference, exchange withdrawal ID, TXIDIdentifies the source and route of funds
DestinationWallet address, network, memo/tagSupports tracing and platform requests
Platform recordBalance, withdrawal ID, status, timestampDocuments the claimed obligation
CommunicationsChat handles, phone numbers, messages, emailsLinks representations to accounts
PromotionReferral link, group invite, promised returnShows how the user was induced to pay

How to report suspected financial fraud in India

Call 1930 and use the National Cyber Crime Reporting Portal. Provide exact amounts and timestamps rather than estimates where possible. Keep the acknowledgement number and any police or bank reference. The Ministry of Home Affairs describes the financial cyber-fraud system as a mechanism for immediate reporting and attempting to stop funds from being siphoned away.

What reporting can and cannot guarantee

Fast reporting may improve the chance that an intermediary can identify or hold funds, but no article, agent or government portal can guarantee recovery. Cross-border wallets, delayed complaints and onward transfers reduce practical options. Avoid anyone demanding an advance payment, seed phrase, OTP or remote access in exchange for recovery.

Never publish your seed phrase or complete identity documents in public comments. Share sensitive evidence only through official complaint and institution channels.

Frequently asked questions

Should I pay a tax or security fee to release my withdrawal?

Do not pay solely because a chat agent says it will unlock the balance. Verify any legal or tax claim independently with the relevant authority or a qualified Indian professional.

What if I only have screenshots and no TXID?

Submit what you have, including bank or exchange records, account identifiers and communications. Ask the sending exchange or wallet provider whether it can retrieve the transaction hash.

Can 1930 guarantee a refund?

No. The helpline supports prompt reporting and fund-interception efforts, but outcomes depend on timing, payment route, jurisdiction and available funds.

Should I delete the app after reporting?

Preserve evidence first. If the app may be malicious, isolate the device and seek technical help, but avoid destroying records that investigators may need.

Sources and further reading